Higher education and digital marketing - joining the party

Education is highly competitive and with the Government having announced a funding cut of £950m for British Universities over the next 3 years, it will only get tougher. 15-24 year olds make up 16% of the total PC-based Internet population in the UK but that figure leaps to 25% for mobile access.
As teenagers spend more time online and using smart mobile devices, education faces the challenges of finding new ways to grab attention and build engagement. In recognition of this, British Council now offers an e-marketing workshop1 to help education marketers understand how students select education products online (next course in London in November 2010).
How can higher education brands increase engagement with their customers? How can colleges win the persuasion battle and convince students that there is the right blend of skills and support to help them excel? How can they tap into the lucrative overseas student market?

Search and they will find

iProspect research shows that 62% of searchers click on links within the first page of results. It's logical that to be front of mind, you have to be highly visible on SERPs; rely on your marketing efforts, not on the propensity of searchers to sift through pages of results because we all have attention deficit issues online.
A few ideas:
  • Set-up Webmaster Tools and submit your XML sitemap2 to ensure the right pages are being indexed.
  • Run keyword analysis to see what people are searching for and pinpoint relevant terms - use the free Google Keyword Planner3.
  • Create content pages on your website that target keywords that aren’t catered for by existing pages.
  • Be local - make sure you have pages that cover local search terms e.g. "Language degree Bristol" and provide maps (Google Maps4 is useful).
  • Target international students for courses that are popular with and suited to overseas students - get market data for the countries you are interested in to understand which countries are best suited to search.
  • Create video content and include this in your XML sitemap - search engines display multiple content formats, so try to move beyond basic html pages to help dominate search results.
  • Find education advice websites and directories5, contact the owners and ask to have your content added and links to your website with keyword rich anchor text6 - quality links will benefit your SEO.
Concentrate on your brand, location, departments and individual courses. In the last 12 months, in the UK alone there were approximately 390,000 searches for "psychology university" and 320,000 searches for "psychology courses".

It's a social thing


Traffic from social networks to brand websites is increasing. 99% of Generation Y users (aged 18-24) have a profile on a social networking site, though Twitter adoption in the under 24s is a slower burn. Higher education will benefit from the fact that social media is international - the key networks like Facebook, Twitter, YouTube and Foursquare enable local content to be dispersed to a global audience.
Here are some ideas worth exploring:
  • Create a Facebook fanpage based around an education theme and owned by your brand e.g. a page dedicated to helping students understand the challenges of undertaking a degree, with the wall and discussion groups used to ask & answer questions and share concerns/advice.
  • Use Twitter as a customer service tool - answer questions about your establishment, provide advice and respond to comments.
  • Use a social media monitoring tool to monitor conversations related to your brand and products - join in the conversations, not to push your story but to help people.
  • Crate a Flickr photo album of your team, buildings and classes in action - give people a flavour for life on campus.
  • Make videos publicly via channels like YouTube- video of the environment people will find themselves in, meet-and-greet with some of your lecturers/teachers etc - allow people to peek inside.
  • Adapt your prospectus for PowerPoint and load to Slideshare7 - this may attract few views but it's free and increases visibility.
  • Add visible links to all your social media profiles to your main website.

Be front of mind - get behavioural

Retargeting8 enables you to serve targeted online adverts to people who have visited your website when they browse elsewhere, using advertising networks and their media partners.
For example, Acme College has a new visit from a potential student who searched for "engineering degree" in Google. The student visits the engineering department landing page, then leaves and continues the web session on another website. Acme then serves adverts promoting its engineering courses via 3rd party websites to the same student to keep their message front of mind.
Evidence from the retail market9 suggests that 42.9% consumers who see retargeted adverts then return to the original website.

Further reading

There are some interesting articles available online for further reading. Check out the following:

Take away thoughts

  • Teenagers are embracing online, so digital marketing is important for higher education
  • Digital marketing should not replace other marketing channels; it should complement and support them
  • Social media presents an opportunity to engage with potential customers in advance of their decision-making: be front of mind
  • Online marketing techniques can help you repeat your message multiple times to the same person in a targeted context - the tools exist to do this.
This article was written by James Gurd, guest writer and blogger at user experience consultancy13, Webcredible. They run a range of fantastic training courses including Google Analytics training14 and social media training15.

Source
Read More...

Email Deliverability Tips

by Tom Kulzer (AWeber CEO)

Ensuring requested opt-in email is delivered to subscriber inboxes is an increasingly difficult battle in the age of spam filtering. Open and click thru response rates can be dramatically affected by as much as 20-30% due to incorrect spam filter classification.

Permission
Confirming that the people who ask for your information have actually requested to be on your list is the number one step in the battle for deliverability. You should be using a process called confirmed opt-in or verified opt-in to send a unique link to the attempted subscriber when they request information. Before adding the person to your list they must click that unique link verifying that they are indeed the same person that owns the email address and requested to subscribe.

Subscriber Addresses
When requesting website visitors to opt-in ask for their “real” or “primary” email address instead of a free email address like Yahoo or Hotmail. Free emails tend to be throw away accounts and typically have a shorter lifetime than a primary ISP address.





List Maintenance
Always promptly remove undeliverable addresses that bounce when sending email to them. An address that bounces with a permanent error 2-3 times in a 30 day period should be removed from the list. ISP’s track what percentage of your newsletters bounce and will block them if you attempt to continually deliver messages to closed subscriber mailboxes.
Message Format
Usage of HTML messages to allow for text formatting, multiple columns, images, and brand recognition is growing in popularity and is widely supported by most email client software. Most spam is also HTML formatted and thus differentiating between requested email and spam HTML messages can be difficult. A 2004 study by AWeber .com shows that plain text messages are undeliverable 1.15% of the time and HTML only messages were undeliverable 2.3%. If sending HTML it is important to always send a plain text alternative message, also called text/HTML multi-part mime format.

Content
Many ISP’s filter based on the content that appears within the message text.
    Website URL: Research potential newsletter advertisers before allowing them to place ads in your newsletter issues. If they have used their website URL to send spam, just having their URL appear in your newsletter could cause the entire message to be filtered. Words/phrases: Choose your language carefully when crafting messages. Avoid hot button topics often found in spam such as medication, mortgages, making money, and pornography. If you do need to use words that might be filtered, don’t attempt to obfuscate words with extra characters or odd spelling, you’ll just make your messages appear more spam like. Images: Avoid creating messages that are entirely images. Use images sparingly, if at all. Commonly used open rate tracking technology uses images to calculate opens. You may choose to disable open rate tracking to avoid being filtered based on image content. Attachments: With viruses running rampant and spreading thru the usage of malicious email attachments many users are wary of attached documents. It’s often better to link to files via a website URL to reduce recipient fear of attachments and reduce the overall message size.
CAN-SPAM Compliance
The January 2004 Federal CAN-SPAM law introduced a number of rules regarding the delivery of email. It’s important you have your legal counsel review your practices and ensure you are in compliance. The two most important rules include having a valid postal mail address listed in all commercial messages and a working unsubscribe link that is promptly honored to remove the subscriber from future messages.

Reputation
Reputation services are often used by large ISP’s as a way to vet email senders regarding their email practices and policies. Businesses listed with these services are then given less stringent filtering or no filtering at all. Several reputation services are:
  • http://www.isipp.com/iadb.php
  • http://www.bondedsender.com
  • http://www.habeas.com
Relationships & Whitelisting
Contact with major ISP’s and email providers is essential in letting them know about your requested subscriber email. Many large providers such as AOL and Yahoo have specific whitelisting programs and postmaster website areas to ensure your email is delivered as long as you meet their policies and procedures in handling your opt-in list.
Email deliverability is about ensuring requested opt-in email is delivered to the intended recipient. While no single tip will enable you to get 100% of your email delivered each one utilized as a group can go a long way to reaching that goal.
Related E-mail Marketing Articles and Tips:
Click on titles to read more.
3/15/11 3 Surefire Reasons to Use Animated GIFs In Your Email Marketing 

3/10/11 Email Timing: A Look At 6 Marketers

3/8/11 3 Helpful Thank You Page Examples

3/7/11 Meet AWeber at SXSW 2011

3/3/11 How to Instate Brand Ambassadors With Email

3/1/11 Do You Market Solutions, Or Just Stuff?



About The Author:
Tom Kulzer is the CEO of AWeber Communications. AWeber Creates Lasting Customer Relationships For You With Email Newsletters, Autoresponders, RSS to Email and Other Email Marketing Tools.

Read More...

How Does Google Work

Google was originally known as BackRub when it started in 1998. It represented a new approach to ranking sites on the web. Prior to Google, the dominant searches didn’t make much of an effort to improve their ranking systems. This led to a variety of bizarre results when people searched for something and the results were not particularly relevant. Google sought to overcome this problem.
Google works by focusing on relevancy. You will hear a variety of comments about how Google ranks sites, but in the end it all comes down to this term of art. Relevancy can simply be defined as a web page that is most relevant to the terms search for by a user. The trick, of course, is for Google to figure out how to determine relevancy.

Google works by focusing on the content of web pages. It tends to mostly ignore meta tags as too many search engine optimization people learned how to tweak their sites to get results. Since these tweaks were often shortcuts, the search results were less than great. To circumvent this, Google now focuses on the overall text of the page as well as the site as a whole. The exact Google formula, known as the algorithm, is not public information, but issues such as keyword density, flow of the text, amount of code, registration length of domain and how long visitors stay on a site all seem to be used. In truth, there are probably a couple hundred factors involved in the evaluation.
Google also determines relevancy and rankings by looking outside of a site. Specifically, it looks to see what other sites are linking to the site in question. In theory, the more sites linking to you must be an indication that you are offering highly relevant content on your site. For instance, the website for the IRS is consistently ranked highly for tax terms because thousands of sites link to it. Logically and practically, this must mean the IRS offers highly relevant information on taxes and of course it does.
As you might imagine, this linking factor led to the growth of an entire industry dedicated to trading links. This process is known as reciprocal linking. In the last year, Google has devalued such links because it no longer represents a measurement of relevancy. Instead, it just represents a measure of how many links a site can trade. Google now looks more at the type of links being traded and gives high value to links which are inbound only. This means someone is linking to your site without you linking back to them.
Asking how does Google work is a complex question. Part of the answer is unknown, but the parts we do know allow for the manipulation of search rankings. This, of course, leads to lots of traffic on a site. 

Read More...

Strategies – Web Ecommerce

I always laugh when listening to mainstream marketing company blabber on about branding and demographics. On the web, ecommerce is boils down to one concept and only one. You must determine the needs of your prospects and provide solutions.

It is so important that you should start every day and meeting off by saying, “What are the needs of my prospects and how does what I am doing provide a solution to those needs?” If you cannot provide a quick, simple answer, you have wondered off the path to profits and need to refocus.

So, what the hell do I mean by “needs.” The trick with web ecommerce is to realize that there is lookie loo traffic and need traffic. A person shopping online for Christmas presents on December 15th has a serious need and is highly motivated to buy. A person that is drinking coffee on a Sunday morning and catching up on the news has no needs and isn’t going to get off their butt to find their wallet. Obviously, you are only interested in the motivated person.

Finding the needs of your prospects should be the first thing you do. Before you decide on a business name. Before you buy a domain. Before you even decide on the exact products or services you will offer. All of these subjects will be determined by your prospects once you understand their needs.

Okay, so how do you figure out their needs? In the real world, you would invest $50,000 on a market analysis, surveys and so on to find out their needs and the best location for your business. You are going to love this. With web ecommerce, you are going to spend under a couple of hundred bucks.

You first step is to identify the single word that best describes your business. If you want to open an online travel site, the word is “travel.” If you want to sell a book on investing, the word is “investing.” Whatever you business, pick the one word that describes it best.

Taking your one word, you want to use this program: WordTracker. With Wordtracker, you are going to do a keyword analysis. You will do an analysis for “travel” by entering the word in a provided form, hitting the return button and then watching the program kick out every keyword phrase that incorporates “travel” that has been typed into a meta search engine in the last 60 days.

Think about that for a moment. It is going to report to you the exact phrases used by your prospects to find something related to your business, in this case, travel. Each of those keyword phrases represents a need your prospect has regarding travel.

Let’s say you were going to build a travel site focused on cruises to the Caribbean. After you do the keyword analysis using the phrase “cruise”, you find there are tons of search for cruises to Alaska. Your prospects are telling you the subject the site should focus on. Instead of wasting time and money on the wrong area, you know where to go to pull in customers. Your domain name, advertising and search engine optimization should all be focused on the keywords you identify for your area of interest.

Of all the purported strategies for web ecommerce, there is one that always works. Identify the needs of your prospects and provide solutions to them.
Read More...

7 tips for creating great link bait


In order to create a fantastic social media buzz, making sure that the link bait you generate is captivating and relevant to your target audience is vital. Of course, the main objective you are going to strive to achieve is that your content catches attention and holds it, ensuring that leads are generated as a result. In this guide, we're going to give you seven great tips for creating great link bait that works.

1. Give them a reason to link to you

Before we begin to weigh into creating link bait effectively, it's worthwhile to remember what type of marketing strategy it is. The great thing about this technique when it's done effectively is that it will make other websites promote your online presence. And why would they do this? Mainly, they would be interested to promote you because it is an incentive for them. People share content that increases their social status in some way - that makes them look clever, funny, or in the know.
Strong and exclusive content from your website give their readers what they want, and when links are made back to your website, you get traffic and interest which will bring sales. As you can see, the first point is to give other blogs and web pages a reason to link back to you, offering something that makes you stand out from the crowd.

2. Link out first

The second point to creating great link bait is to make sure that you offer connections and references n to other websites, giving your visitors connections to other relevant online services. In a way, this could mean that the website you have helped will pay you back by linking back to you at a later date, meaning that you both generate new hits as a result.

3. Do the hard work to uncover great content

The third tip for making memorable link bait is one that many of us will follow begrudgingly: doing research to make our content have 'the edge'. You need to bear in mind your aims and cater to your core demographic. The things you produce should inspire a cathartic response in your readers - stirring the emotions in a way that makes them want to link their friends to view your website for themselves.
So, once you've done the planning that many of your competitors will fail to do, you need to ensure that the research you've done in advance is used to create a twist on the content that already exists. If you're writing about the travel industry for example, you won't want to produce link bait about growth in the tourism sector if another website has already done it.
Instead, you will want to develop and grow the content you create into something refreshing and novel that hasn't been done before. Why not use trends and analysis from experts to predict where the industry will be in a year's time? How about scrutinising how the tourism sectors here in the UK and abroad have done comparatively amongst British travellers during the economic downturn?
By including fascinating statistics, you could instigate a conversation and a debate about the industry that revolves around the facts that you found for inclusion in your article. Even though number-crunching in link bait will do you wonders, make sure that you obtain the findings from a reliable source, as there is nothing worse than feeding your readers untrue information and your reputation diminishing slightly as a result.

4. Keep their attention

Fourthly, a way to ensure your link bait is top notch should be to ensure that you don't let a word count define your content. There is nothing worse than when you have to write 500 words of content, but you only have 300 words of valid points to make. As a result, you find yourself padding out the information you have with the remaining 200 words.
Slimming down the length of link bait in favour of a more succinct, tightly-written and informative article is far more effective, retaining the interest and attention of the reader. The concentration span of many Internet readers is low, so you want to place the most hard-hitting information and objectives of your link bait first.

5. Think of the visual element

This brings us onto fifth pointer on our list. Even though the written word has the ability to blow Internet users away, an original image will bring just the same effect - potentially in a better way than relying on your descriptive gifts. Creating a summary to accompany the photo will be wise, and photo storage websites will ensure that the traffic your server is able to handle won't be breached by the increase in bandwidth you will use.

6. Make the headline re-tweetable

Number six is a relatively new point, particularly because of the developments that have been made in social media. Now more than ever before, you want to keep your headline 're-tweetable'. So: what does this mean? Many blogs and websites now allow visitors to post a micro URL onto their Twitter account, meaning their followers will be shown a hyperlink and the headline of your link bait.
With the few words you have to use, making sure that you make an impact and leave the reader intrigued is vital. First impressions are integral to your link bait's success, and asking a question of the reader is one way to establish that all-important connection. If you are re-tweeted by a user or service that has thousands (or even millions!) of followers, you will reap in the traffic afterwards.

7. Don't overcomplicate things

And finally, the last point which will get you on your way to making fantastic link bait is this: don't be afraid to keep things nice and simple. Sometimes, if you have a powerful message, delivering it very clearly and without gimmicks will get you far further. After all, if you have too many clichés, bells and whistles in your content, could the main points and objectives be detracted from?
Link bait is an art not a science, and using these seven tips will be the start of a long journey towards mastering it.
This article was written by the team at My Phone Deals, which compiles and compares the best phone deals & free gifts1 from the across the UK. The site features news and updates on the market, as well as a flexible tool that finds cheap mobile phone contracts2 with a variety of search options.
Read More...

Writing your Resource Box for Success

Copyright 2006 Joshua Spaulding

Through the recent years many people have learned the secrets of Search Engine Optimization. More and more sites have seen the effects articles have done for the traffic of their sites.

Some have even created sites devoted entirely to providing articles that could be read by their website visitors and have links that could lead to many sites that are related to the topics and subjects of the articles.



For example, the sites may feature many articles about a whole lot of topics. As a website visitor reads the articles they have searched for, they can find at the end of the article a resource box that can be clicked on to link them to the site that has submitted the article. Of course the article would be in relation to the site. Lets say if the article is about rotating the tires, the resource box may lead to a link to a site that sells tires or car parts.
A resource box is what you usually find at the end of an article. They will contain the name of the author, a brief description of the author, a brief description of the sponsoring site and a link. If a reader likes what they read, they would have the tendency to find out where the article came from to read more. The resource bow will be their link to the source of the article and this will entice them to go to the site and do some more reading or research for the subject or topic they are interested in.
But like the article itself, the resource box must also be eye-catching to demand the attention and interest of the reader. While the resource bow encompasses only a small space, providing the right keywords and content for your resource box will provide more prodding for the reader to go to your site.
Now we know what resource boxes are, what are the benefits of having a good resource box? Mainly its driving traffic to your site. Many sites would allow articles to be placed in their sites because they can make use of the articles to fill their pages. They also get affiliation with other sites that can be beneficial for them as well. For the sponsoring site, when you get people to click on your resource box, you generate traffic that can be counted upon as potential customers.
So what would be a good content for your resource box? Basically it is keywords, learning about the proper keywords that people are mainly searching for. There are many tools you can find in the internet that can help you in determining what keywords to use.
Resource boxes can also make use of all the creativity it can get. You only get a small space for your resource box so you better make the most of it. Try to catch the attention of your reader with resource box content that can make them give a second look. Unlike TV ads, you don’t have visual aids to drive your point in. But you do have the power of imagination of a reader. With the right content, you can make them think and intrigued.
Another tip is to use keywords that should be related to your site. Do not mislead your potential website visitors. Build your credibility so that more people would get enticed to visit your site and browse what you have to offer. Make the people click your resource box by providing resource box content that makes a lasting impression. You only get one chance to wow them and hundreds of chances to repulse them.
Never underestimate the power of the resource box. It may be small in size but they will provide a significant aid in driving traffic to your site. A boring resource box will never get a job done. Be fun and creative but at the same time show that you have a great deal to offer, too much to ask for something that couldn’t fit a paragraph? Yes and no, there are many tips and guides that can help you in doing this, the first step is realizing how important a resource box could be in making people click your link and be directed to your site.

About The Author:
Joshua Spaulding is an Author providing valuable information on how to Make Money Online through his web-site at http://makemoneyonline.josh4info.com Joshua also provides thousands of Quality articles through his Article Directory athttp://www.articlesalley.com

Source
Read More...

What is Search Engine Marketing?

Potential clients often call to mention they are interested in pursuing search engine marketing. I ask them what they mean by search engine marketing and they often are not sure.
What is Search Engine Marketing?
What is search engine marketing? It is a global term that refers to all the different ways you can market a site on the zillion or so search engines out there. In truth, it is a catch all term for most people who know they should probably have a website, but not much more than that. It is like walking up to a real estate agent and saying you need a house. 

If you have a business, you need a site. If you have site, you must need search engine marketing. Logically, this makes sense. In the practical world of internet marketing, however, search engine marketing is a very broad term. It encompasses a wide variety of things.
When most people use the phrase, they are really saying something else to a marketing company like ours. What they are saying is I need exposure for my site. I need to get people from the search engines to my site. Most important, I need them to buy. If this is your general thought process, you are thinking along the correct line of thought. There is, however, a problem. 
Search engine marketing has a number of distinct areas. You can read about them here: “The Key Elements of Search Engine Marketing”. The problem, of course, is most sites should only use a certain type of search engine marketing. The role of a good search engine marketing firm such as ours is to identify those areas, explain why they should be used and successfully carry out a campaign for your site.
In general, search engine marketing is just a catch-all phrase that really means very little. If you are considering marketing for your site, make sure to get a more detailed understanding of what you are getting into and why you should do so.
Read More...